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Refund policy
gizzMotion Pro is a subscription, paid monthly or yearly, that removes the gizzmotion.com mark from your exports and unlock the Pro templates. Everything else on gizzMotion is free, so there is nothing to refund unless you bought one of them.
Monthly: a full refund within 7 days of your first payment
If Pro is not what you expected, ask within 7 days of your first monthly payment and you get all of it back, no questions and no form to fill in. Monthly renewals are not refunded; cancel before the next one instead.
Once per customer
The money-back refund is available once per customer. If you were refunded before, a later purchase is not refundable, though you can still cancel it at any time. Your legal rights, below, are not affected.
Yearly: a full refund within 14 days
A yearly payment is a bigger commitment, so you have 14 days from the payment, including a yearly renewal, to ask for all of it back.
Your legal rights
If the consumer law where you live gives you a longer period or more rights, for example in the EU or the UK, those apply instead. This policy never takes away a right the law gives you.
Cancel whenever you like
Cancelling stops the next payment. Pro keeps working until the month or year you already paid for runs out.
After that
We do not refund part of a month or a year that has already started. Cancel instead, and you will not be charged again.
Something went wrong
If an export failed, came out broken, or you were charged twice, tell us and we will refund it whatever the date.
Who takes the payment
Payments are processed by our payment provider, the merchant of record. Refunds are issued through them to the card or account you paid with.
How to ask
Email [email protected] from the address you paid with, or reply to your receipt. Refunds go back to the card or account you paid with, usually within 5 to 10 working days.
Who you are buying from
gizzMotion is a trading name of Tabraz Khan, a sole proprietor in India. Questions about a payment: [email protected].